Technical Errors
Trouble Uploading an Assignment?
If you are having issues uploading a file for a course assignment, try this: Check Your Settings If the due date has passed and your assignment does not allow for late submissions, you will not be able to submit. If you are attempting to resubmit, it ...
What To Do If I Am Not Seeing My Course Content
If you are seeing a blank screen whenever you try to access your course, if could mean that you need to clear your cache. Let's look at how you can do this below: Identify the browser you are using for the related instruction FOR CHROME Step ...
How To Report an Error On My Course
If you are experiencing an issue with any content, here is how you make a report. Step 1: Go to the subject you are having the issue with and select "continue learning" Step 1b: In the content player, scroll down to the last content in the list ...
Live Chat with an Agent
You are able to start a live chat with an agent right from your course page. Simple click on the widget located at the bottom right of your page. A chat window will populate. Start chatting with your virtual agent by asking Una anything. If you is ...